We are a leading provider of simple, powerful, and secure IT management software built to enable organizations to accelerate their digital transformation. While our core competency is end-to-end hybrid IT observability and performance management, ultimately our business is about stakeholders, and our team leads a focused effort to integrate sustainability and corporate social responsibility into SolarWinds’ day-to-day operations. This environmental, social and governance (ESG) policy sets for the principles that guide how we do business and address the issues that matter most.
Our mission is to help customers accelerate business transformation through simple, powerful, and secure solutions designed for hybrid IT multi-cloud environments. We endeavor to be a people-first company, serving and supporting all of our customers and communities, and valuing all of our employees. As part of this overall mission, we focus on integrating our CARE Values (Collaborative, Accountable, Ready and Empathy) into how we conduct business. At SolarWinds, we believe our behaviors drive outcomes, and we strive to promote an employee culture based on respect, integrity, commitment and humility.
Our executive leadership team and our Board of Directors recognize the importance of these responsibilities, and we have established an internal cross-functional working group that is tasked with driving additional progress in initiatives that promote sustainability. We believe in focusing our efforts on where we can have the most impact. Against this backdrop, we have determined that our ESG areas of focus include: (1) Environmental Responsibility (2) Social Impact and (3) Governance.
We embed the principles of advancing a circular economy into our practices through green investments and longterm implementation of new technologies. We are devoted to operating our business in a sustainable manner and have undertaken a number of initiatives designed to reduce our impact on the environment and to promote environmentally friendly projects. With a view to increasing efficiency and reducing waste, we are continuing to digitize manual back-office functions. We have: increased the use of e-records and e-signing technology resulting in paper waste and carbon emissions reduction; continued to migrate technology infrastructure to a cloud environment, reducing energy usage, and accordingly, our carbon footprint; and encouraged environmentally friendly work practices by supporting reducing, reusing and recycling. SolarWinds Sustainability Culture Connectors is a community of Solarians centered around spreading eco-friendly learning, awareness, and best practices that can be implemented in our way of living in the office and at home.
Additionally, we continuously monitor and improve the operational and environmental performance of our properties including our headquarters. We engage qualified energy professionals to conduct regular third-party inspections and provide utility and financial savings information to relevant decision makers. We are also continuously researching and designing innovative ways to boost efficiency, such as utilizing high-efficiency electrical equipment, including LED and motion detector lighting, alternative energy sources, and high-efficiency HVAC units. . Further, water management is a priority for SolarWinds, since water is becoming a scarce resource in many locations around the globe. Beyond compliance with local water laws and regulations, our offices have demonstrated a commitment to water efficiency and conservation by utilizing hands-free faucets, toilets and water fill stations to limit water usage, among other methods.
We believe that our focus on environmental sustainability, with the objective of reducing costs and improving sustainability of our operations will provide a strategic benefit to SolarWinds. Furthermore, we recognize that climate change is a growing risk for our planet, and we are committed to doing our part to mitigate this risk by placing increased focus and emphasis on environmental consciousness.
We believe in upholding the principle of human rights, worker safety and observing fair labor practices within our organization and within our supply chain. We are committed to ensuring wellness and embracing diversity and inclusion throughout the organization. Our social initiatives are focused on a people first model.
We continue to transform and modernize our culture and talent management by implementing human capital management (HCM) reporting and practices enabling our leaders to better hire talent and manage teams. These practices include standards for setting goals, performance evaluations, succession planning, and learning and development. We are committed to pay parity and regularly review our compensation model to ensure fair and inclusive pay practices across our business.
We believe the wellness and development of our employees is paramount, and SolarWinds’ success is fundamentally connected with the well-being of our team members. Additionally, the health and well-being of our employees is our top priority and in recognition of this, we aim to provide a robust health and wellness package. We continually evolve our health and welfare benefits plans to remain competitive and to meet the needs of our workforce to include health and medical insurance, paid vacation, sick leave, bereavement leave, standard maternity, as well as an education reimbursement. We support the wellness and wellbeing of our Solarians by embracing a work-life blend and fostering holistic wellness through physical, mental & emotional, cyber, intellectual, financial and social.
Inclusion and Belonging
Our goal is to attract, retain and develop a workforce that is diverse in background, knowledge, skill and experience. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status. We conduct engagement surveys with our employees, who we refer to as Solarians, to elicit feedback, address unique need of our Solarians and develop action plans for continuous improvement in all areas of employment, including career development plans.
Inclusion and belonging is core to our CARE values and purpose and important to who we are as a Company. It helps us to bring diverse perspectives to create enriching experience for our communities. We have formalized our Inclusion and Belonging approach which focuses on strengthening inclusion, fostering a sense of belonging for all Solarians, and improving diverse representation. To advance our objectives, we have increased the availability of training on topics such as anti-harassment, anti-discrimination and unconscious bias. We engage our Solarians in the Inclusion and Belonging (I&B) conversation to foster the culture of inclusion, enhance engagement in our five I&B Solarian communities, expanded benefits for women and LGBTQ+ Solarians and collaborate with external partners and job boards to source diverse talent, thus improving our diverse representation and “Inclusion Score” in our employee engagement survey. Employees also regularly have the opportunity to meet with supervisors to create and refine their individual development plans.
With our SolarWinds Giving program, we further contribute to advancing the SolarWinds purpose of enriching the community by giving back to our communities for sustained growth and enhancing the lives of all involved. We provide our Solarians with two SolarService days each year to volunteer their time to causes and community they care about, reward Solarians with our Dollar for Doer program and match Solarians’ donations. We are focused on making a positive impact with causes that support education, diversity and health through SolarWinds grants, partnerships, sponsorships, and local community development.
Our Board of Directors and senior leadership actively support and promote sound corporate governance and risk management across SolarWinds. This culture of accountability, integrity and transparency affirms our unwavering commitment to building sustainable value. We have a long history of excellence in corporate governance and compliance practices, including an emphasis on accountability and authenticity in-line with our CARE values. Key ESG governance priorities include: integrating ESG matters into overall governance structure and enterprise risk management; advancing cybersecurity and risk management frameworks; and proactively engaging stakeholders.
Our Code of Conduct is designed to ensure that our directors, officers and employees comply with applicable rules and regulations. Our Supplier Code of Conduct promotes the fair and ethical treatment of suppliers, contractors, independent consultants, and other parties that SolarWinds works with through a set of guidelines focusing on social impact, equal opportunity, protection of the environment and proprietary information, and requires the protection of human rights. We also possess a robust Technology and Cyber Committee Charter and Corporate Governance Guidelines.
Our internal cybersecurity risk management team, headed by our Chief Information Security Officer, oversees compliance with applicable laws and regulations and coordinates with subject matter experts throughout the business to identify, monitor, and mitigate risk including information security risk management and cyber defense programs. These teams maintain rigorous testing programs and regularly provide updates to our leadership and Board of Directors. We have a robust Information Security program that incorporates multiple layers of physical, technical and administrative controls. We leverage the latest security configurations and technologies on our systems, devices, and third-party connections and further vet third-party vendors’ security capabilities and controls, as required, through the organization’s vendor management process.
Secure by Design is our IT guiding principle for how we approach security and cyber resiliency. Consisting of several key tenets, we work to create a more secure environment and build a system centered around transparency and maximum visibility. Some of this principle’s highlights include developing a resilient build environment called our NextGeneration Build System; developing a community approach to support cyber resiliency; and going beyond zero trust with an “assume breach” mindset. Going forward, we will continue to leverage the latest security configurations and technologies on our systems, devices and third-party connections and further vet third-party vendors’ security capabilities and controls, as required, through the organization’s vendor management process.
We regularly report on our ESG endeavors to our Board of Directors and routinely engage with our stockholders to better understand their views on ESG matters.